Privacy Policy
Last updated: 10th January 2026
Cloud Centrify (“we”, “our”, “us”) is committed to protecting the privacy of individuals whose data we process. This Privacy Policy explains how we collect, use and safeguard personal information when you visit our website, communicate with us, or use our services across the United Kingdom, United States and Europe.
If you have any questions about this policy or how your information is handled, please contact us at info@cloudcentrify.com.
1. WHO WE ARE
Cloud Centrify provides cloud transformation, Microsoft 365 services, Azure solutions, security, migration and managed IT services. Our clients span the UK, US and Europe, and we process personal information in line with the privacy laws applicable in these regions.
Our registered address is:
Cloud Centrify
124 City Road
London
EC1V 2NX
United Kingdom
2. THE INFORMATION WE COLLECT
We collect personal information in the following ways:
Information you provide
- Name, email address, phone number and job title
- Details submitted through contact forms or enquiries
- Billing and account information
- Information you provide during service delivery or support interactions
Information collected automatically
When you use our website, we may collect:
- IP address and approximate location
- Device and browser type
- Pages viewed, time spent on the site and interactions
- Cookies or similar technologies used for analytics and performance monitoring
Information from third parties
We may receive information from:
- Microsoft and approved service partners
- Referral partners
- Public business sources (e.g., LinkedIn, industry directories)
We do not sell personal information.
3. HOW WE USE YOUR INFORMATION
We process personal data for the following purposes:
- Responding to enquiries and managing customer relationships
- Delivering Microsoft 365, Azure, migration and security services
- Setting up and administering accounts, billing and support
- Improving our website and understanding how visitors interact with it
- Meeting contractual, regulatory or legal obligations
- Communicating service updates or relevant industry information (where permitted)
Our processing is based on legitimate interests, contract necessity, legal obligations or your consent, depending on the context.
4. INTERNATIONAL COMPLIANCE FRAMEWORKS
Because we operate across the UK, US and Europe, we comply with the following:
UK GDPR
For individuals in the United Kingdom, data is processed in accordance with the UK GDPR and the Data Protection Act 2018.
EU GDPR
For individuals in the European Union, we follow the requirements of the EU GDPR, including data subject rights, transparency and lawful processing.
US Privacy Laws (including CCPA/CPRA)
While Cloud Centrify does not sell personal information, we handle data in accordance with applicable US privacy laws, including:
- CCPA (California Consumer Privacy Act)
- CPRA (California Privacy Rights Act)
California residents have the right to:
- Request access to personal information
- Request deletion of personal information
- Opt-out of sale or sharing of data (we do not sell or share data for advertising)
- Correct inaccurate information
- Non-discrimination for exercising these rights
Requests may be submitted to info@cloudcentrify.com.
5. SHARING YOUR INFORMATION
We may share personal data with trusted third parties when necessary:
- Microsoft and other vendors supporting our services
- Service providers (hosting, IT support, CRM tools)
- Professional advisers (legal, financial, compliance)
- Regulators or authorities when required by law
All providers handling personal data do so under strict contractual and security obligations.
6. INTERNATIONAL DATA TRANSFERS
As part of delivering cloud and IT services, data may be transferred between the UK, Europe and the United States.
When transferring data internationally, we use recognised safeguards, including:
- Standard Contractual Clauses (SCCs)
- UK International Data Transfer Addendum (IDTA)
- Adequacy decisions issued by the UK or EU
- Contractual and technical protections, such as encryption and access controls
These measures ensure that your information remains protected regardless of location.
7. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. When information is no longer required, it is securely deleted or anonymised.
8. COOKIES AND TRACKING
Our website uses cookies to improve user experience, analyse performance and support functionality.
You can manage or disable cookies at any time through your browser settings. For detailed information, please refer to our Cookie Policy.
9. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing based on legitimate interests
- Restrict certain types of processing
- Request a copy of your data (data portability)
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
10. DATA SECURITY
We use a combination of administrative, technical and physical safeguards to protect your data, including:
- Encryption in transit and at rest
- Access controls and least-privilege permissions
- Multi-factor authentication
- Logging, monitoring and audit trails
- Secure data centres and cloud environments aligned with industry best practices
11. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in laws, services or internal processes. A revised version will be posted on this page with the updated date.
12. CONTACT US
If you have any questions about this Privacy Policy or your personal information, please contact:
Cloud Centrify
124 City Road
London
EC1V 2NX
United Kingdom